A big warm Hello to you all from Dana, Aimee, Kylie, Lauren, Eli, Lula and Morgan.
We have missed you and can’t wait to catch up and welcome you back to the salon.
As you can appreciate, we have been closed since March and as such have a slight backlog of appointments to manage.
We have planned a phased return of hair services with the appointments pre booked first, followed by those who had added themselves to our waiting list. We have been working very hard over the last 16 weeks planning our return and putting into place extra procedures to keep our staff and customers as safe as possible.
Some of the services we WON'T be doing straight away include:
Due to extra safety measures to minimise the spread of the Covid-19 virus and keep you safe, your visit to the salon will be a little different to the usual experience.
Before you leave home please use the toilet to avoid the need to use the salon facilities.
Please arrive on time. Early arrivals will have to wait outside and late arrivals may miss their appointment slot. Don’t be concerned if the door is locked.
I was grateful for the government grant we had, by no means did it cover the costs for the whole of lockdown. I need to ensure we get back to a viable business and continue to offer you the best service we can.
For this reason we will be suspending most of our discounts including Tuesday colour rescues and Thursday colour sale. We will continue to support our NHS and continue to offer this discount to NHS workers Tuesday-Thursday!
THE GOOD NEWS IS you can continue with your loyalty scans on the app...if you haven't updated it or registered now's the time! You can also use any gift vouchers and I'm freezing our annual price rise which normally takes place in April!
We're also going to have extra costs involved in providing you with a safe service and so there will be an unavoidable £5 covid charge added onto your service.I know this is not what anyone wants to hear and this will stop when we no longer need it.
As a salon we follow strict infection control procedures and our salon has always been a safe place to visit due to continual training and public health guidance. Since the outbreak of Covid-19 we have put into place additional safety measures always following current evidence to minimise the spread of the virus.
I’m hoping we’ll all adapt to this ‘new normal’ very quickly and I’ll be looking at changes in the guidelines regularly. I will be doing everything to ensure your visit is as fantastic as it’s always been.
Meanwhile ‘Enjoy the sunshine and we will look forward to seeing you soon’.
With very best wishes
Click to set custom HTML
Post A ReviewNow is not the time to keep the love you have for your stylist and your salon to yourself. Display photos of the last time you got a fresh balayage and beach waves to show off your stylist’s skills. Helping your stylist lock in new clients with positive reviews is one of the very best gifts a happy customer can give. You can leave a review on facebook or google
Or if you have time we always welcome testimonials, you can send one to firstname.lastname@example.org
See you soon x
We're itching to get back behind the chair and to make you feel fabulous! Although we don't have a date yet, we are busy making plans so the salon can open safely.
So, rather than me bombarding you near the opening with information, I'm hoping to drip feed changes as we make them. Here's the first 3, let me know what you think!
1. CARD PAYMENTS ONLY-we stopped taking cash before we closed to help prevent the spread of the virus, but boy our cashing up was so much easier at the end of each day. So for both of those reasons when you come into the salon it will be card or contactless pay only.
2. YOU STAY COMFY-we'll do everything you need from the comfort of your chair. You wont need to visit our reception desk at all! We can take payments from your station, scan your app, fetch your home hair care and book future appointments for you too!
3.YOU TIME!-That's right, this time is all about you so with the new rules we're expecting come on your own...great excuse for some true you time. In fact we may not have any waiting chairs, I'm still measuring out the floor space :)
We hope you love these changes...I think they all add up to an even more pampered experience.
See you soon
Do you really think Davina McCall really uses box colour?NO WAY!
She pays ungodly amounts of money to a qualified colourist for her lush locks. Beyonce, Gwen Stefani, and many more celebs that get paid thousands to endorse home colour for big companies.
Sure, we'd all love hair like them, but they'll be paying into the hundreds for their colour not the £8 of a box colour!
More importantly, one size does not fit all. Your natural hair colour is unique and as a colourist we'll mix different shades together to create the perfect tone for you. A box colour tends to use a higher peroxide just so the colour does 'something' to most hair and that's just dangerous.
And if you're really honest, do you know the difference between semi,demi and permanent colour is? Do you know which areas need more colour than others? We've spent years understanding colour it's not easy.
We know it's not going to be the best look, but waiting for us will certainly be the best option for you!